Paratransit, Vanpool and Dial-a-Ride Ridership

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This page displays Pace's Paratransit, Vanpool and Dial-a-Ride ridership figures. It should be noted that the latest three months are provisional. Select a month from the dropdown window below to compare ridership year over year.

Paratransit Ridership

Service	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014
Chicago ADA Service	196,423	202,458	169,413	151,359	121,741	240,298	242,366	247,786	236,227	261,452	263,307
Chicago Certification / CDOA	1,839	1,736	-	-	-	2,332	2,273	2,863	1,789	2,344	2,236
Suburban ADA Service	53,260	52,214	52,123	48,094	34,388	74,918	74,118	76,306	73,263	78,218	74,422
Suburban Certification Riders	270	172	-	-	-	841	873	930	886	852	907
Taxi Access Program	84,930	85,000	78,815	81,222	56,676	29,296	15,443	10,783	4,285	2,714	2,734

Vanpool Ridership

Service	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014
Advantage	20,196	19,635	17,396	12,300	5,665	54,944	53,655	56,460	56,161	69,299	68,042
Employer and Non-Profit Service	2,887	2,735	2,508	1,968	1,429	4,588	4,315	5,129	6,481	6,838	5,486
Locally Based	5,189	5,968	-	-	-	-	-	-	-	-	-
Municipal Shuttle	5,642	4,979	10,970	9,680	7,185	16,282	15,148	15,292	15,896	17,338	16,608
VIP	17,136	16,520	15,246	15,202	14,432	40,530	42,800	55,788	57,960	70,144	82,902

Number of Vanpools

Service	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014
Vanpool Total	401	391	369	386	438	636	641	663	696	755	796

Dial-A-Ride Ridership

Service	2024	2023	2022	2021	2020	2019	2018	2017	2016	2015	2014
Dial-A-Ride	40,257	41,939	35,096	37,466	30,088	58,636	59,709	63,105	69,147	75,935	81,787